Customer success jobs in 2026 — demand, top roles hiring, and related skills
As of 2026-06-11, Customer success appears in 344 job postings indexed by Skillenai over the past 90 days — most often required for Product Manager roles, with demand down 22% vs the prior 4 weeks.
Last updated · 90d ending 2026-06-11
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Frequently asked questions about Customer success
+Is Customer success in demand in 2026?
Yes. Customer success appears in 344 job postings indexed by Skillenai over the 90 days ending 2026-06-11, with demand down 22% vs the prior 4 weeks. It is most often required for Product Manager roles (14% of Product Manager postings list it).
+What jobs require Customer success?
According to the Skillenai jobs index over the 90 days ending 2026-06-11, the job titles most likely to require Customer success are Product Manager (14% of postings list Customer success), Customer Success Manager (11% of postings list Customer success), AI Transformation Lead (4% of postings list Customer success).
+What skills are commonly paired with Customer success?
Across job postings indexed by Skillenai (90 days ending 2026-06-11), Customer success most often appears alongside account management, SaaS, Change Management, project management, Product Management.
+Where is Customer success most in demand?
As of 2026-06-11, the metro areas posting the most jobs requiring Customer success are San Francisco, New York City, London, Chicago, Berlin, according to the Skillenai jobs index.
+How can I keep up with new Customer success content and jobs?
Skillenai indexes news, blog posts, and research papers mentioning Customer success alongside the jobs index. You can subscribe to a daily email digest of new Customer success content from your Skillenai account.
Weekly job postings requiring Customer success — last 90 days
Job titles most likely to require Customer success
| Role | Postings mentioning | % requiring |
|---|---|---|
| Product Manager | 47 | 13.7% |
| Customer Success Manager | 37 | 10.8% |
| AI Transformation Lead | 14 | 4.1% |
| Program Manager | 13 | 3.8% |
| Solutions Architect | 13 | 3.8% |
| Solutions Engineer | 7 | 2.0% |
| Enterprise Customer Success Manager | 6 | 1.7% |
| AI Deployment Manager | 5 | 1.5% |
| AI Outcomes Manager | 5 | 1.5% |
| AI Solutions Manager | 5 | 1.5% |
Top metros hiring for Customer success
| Name | Postings | Share |
|---|---|---|
| San Francisco | 40 | 11.6% |
| New York City | 37 | 10.8% |
| London | 21 | 6.1% |
| Chicago | 15 | 4.4% |
| Berlin | 6 | 1.7% |
| Lehi | 6 | 1.7% |
| Boston | 5 | 1.5% |
| Dublin | 4 | 1.2% |
| Tel Aviv | 4 | 1.2% |
Skills commonly paired with Customer success
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How this was computed
Counts derive from the Skillenai jobs index over the 90 days ending 2026-06-11. Skills are resolved against the Skillenai canonical taxonomy, so the same entity is counted whether a posting writes 'Python', 'Python 3', or 'python'. Pages refresh weekly (or daily for the top-50 most-requested skills).
- source
- Skillenai jobs index, deduplicated daily
- entity_id
- 57f984e02587108d
- data_as_of
- 2026-06-11
- window_days
- 90
The demand, skills, and geo numbers on this page come from the same Skillenai labor market index that powers our API. Use it for compensation benchmarking, hiring-competition analysis, and skill-adoption tracking.
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