Privacy Policy

Skillenai, LLC ("Skillenai", "we", "us", or "our") provides labor market intelligence, career tools, AI assistance, and related websites and APIs. This policy explains how we handle personal information when you visit skillenai.com, create an account, use our tools, or contact us. It also covers information about people in the public professional data used by the service.

If you use Skillenai through an employer or another organization, that organization may manage your access and information shared within its workspace. Its own policies may also apply.

Account and contact information: your name, email address, account identifiers, organization membership, preferences, and messages you send us. Password accounts use a password hash rather than a readable password.

Career content and AI interactions: resumes, work and education history, skills, career preferences, uploaded files, prompts, conversations, edits, and other content you choose to provide. Some tools can be used without an account; content and identifiers associated with those sessions may still be processed or stored to operate those tools.

Billing information: subscription and credit purchases, transaction and invoice records, and payment-provider identifiers. Stripe processes payment details; we do not store your full payment card number.

Device and usage information: IP address, browser and device details, referring pages, pages viewed, clicks, feature usage, timestamps, error logs, and security events. We use cookies and browser storage for sign-in, preferences, saved work, analytics, and abuse prevention.

Public and third-party information: job postings, professional profiles, skills, employment and education history, and related labor-market information from publicly available or licensed sources. This information may concern people who do not have a Skillenai account. A public professional profile is distinct from a private resume you upload.

When you choose Continue with Google, Google sends us a signed identity credential containing your Google account identifier, email address, email-verification status, and basic profile information such as your name. We use the account identifier and verified email to create or find your account, link eligible existing accounts, authenticate you, and protect against fraud. We store your Google account identifier with your Skillenai account and use your name and email for your account profile.

This sign-in integration does not request access to Gmail messages, Google Drive files, contacts, or calendars. We do not receive your Google password. We do not keep Google access or refresh tokens for access to those services; Skillenai issues its own session credentials.

We do not sell Google sign-in data or use it for advertising. We share it only as needed with service providers supporting account operation and security, as required by law, or as otherwise described here consistently with Google's API Services User Data Policy, including its Limited Use requirements where applicable.

You can remove Skillenai from your Google Account connections. That prevents future Google sign-in until you reconnect; it does not automatically delete information already stored in Skillenai. To request deletion of that information, contact us as described below.

Manage Google Account connections · Google API Services User Data Policy

We use information to provide and personalize career analysis, resume tools, job search, AI assistance, labor-market research, and other requested features; maintain accounts and workspaces; process purchases; send service messages and requested alerts; respond to support requests; investigate errors and abuse; and improve service reliability and usability.

We may produce aggregate statistics about product usage and labor markets. Public data pages and search tools may display information from our professional and job datasets. Your private uploads are not made public merely because you use an analysis tool. Content you deliberately publish, share, or submit to a public area can be seen by its intended audience.

When you use AI features, the relevant prompts, files, resume content, conversation context, and other inputs may be sent to AI providers to produce the requested result. Our infrastructure and AI services include Amazon Web Services, Anthropic, OpenAI, and Anam, depending on the feature. These providers process information under their applicable service terms and data protections. Avoid submitting sensitive information that is unnecessary for your request.

We also use providers for hosting and storage, payment processing (Stripe), analytics (PostHog), email delivery, and security and bot protection (including Cloudflare Turnstile). They receive information needed to perform their functions. Authorized personnel may access information for support, security, and service operation.

Our production website uses PostHog to measure page views, clicks, feature usage, and navigation, and to record session replays that help us understand problems with the interface. Analytics may be associated with your account after sign-in. Session replay can include page content and interactions; do not assume every item visible on a page is excluded from recordings.

We use the Google tag on our production website to measure Google Ads campaign activity and support conversion attribution. Google may receive device and page information and use advertising cookies. Our tag configuration disables ad-personalization signals and denies advertising user-data consent. We do not enable enhanced conversions or configure the tag to send resume content, contact details, or Google sign-in account information. Our Google tag does not load when your browser sends Global Privacy Control or Do Not Track. Only Google advertising click identifiers are retained in page URL parameters supplied by our configuration.

We use LinkedIn advertising measurement pixels on the production website to measure visits, completed resume analyses, new account creation, and saved resume edits. LinkedIn may receive network and device information and use advertising cookies. We retain LinkedIn click identifiers for up to 90 days for attribution. We send fixed page surfaces and hashed event identifiers, not resume contents, scores, filenames, contact details, or authentication tokens. We do not send contact information for enhanced matching. These pixels do not run when your browser sends Global Privacy Control or Do Not Track, or when analytics has been opted out.

You can control or clear cookies and browser storage through your browser settings and use browser tools to restrict analytics requests. Blocking storage or scripts may affect sign-in, saved work, or other features. We do not currently offer an in-product analytics preference center. Email subscriptions provide unsubscribe links; essential account and billing messages may still be sent.

In addition to our service providers, we share information with people or organizations you direct us to share it with, such as workspace members or the audience of content you publish. Public or licensed professional data may be available through our data products and APIs; private uploaded career content is not automatically included in those products.

We may disclose information when reasonably necessary to comply with law or legal process, protect people or systems, investigate fraud, or enforce our terms. Information may also be transferred during a merger, acquisition, financing, or sale of assets, subject to applicable protections and any legally required notice.

Interview practice is recorded for service observability, quality review, and evaluation. Recordings include the AI interviewer’s audio and video, your microphone audio when enabled, and your camera video only when you enable your camera. Your practice brief, selected job, transcript, feedback, and technical session records are also stored. A recording indicator is shown during the session. Depending on your selected mode, Anthropic processes text conversation context; OpenAI processes live voice, speech transcription and question read-aloud; Anam renders the optional interviewer avatar. Camera coaching is not currently enabled.

Audio and video recordings are scheduled for deletion after 30 days. A random evaluation sample of no more than 1,000 sessions per UTC calendar month, including associated recordings and session records, is retained indefinitely to evaluate and improve the service. Evaluation access is restricted to authorized personnel. Saved practice remains in your account until you remove it. Deleting a saved practice queues deletion of its recordings and evaluation copies. You can request account deletion using the contact information below; account deletion also queues recording and evaluation-copy deletion. Storage deletion runs after a short grace period for in-flight uploads and retries automatically if temporarily unavailable. Contact us using the privacy-request information below for other deletion requests.

Information is processed in the United States and other locations where our providers operate. These locations may have different privacy laws from your location. Where required, applicable transfer safeguards must accompany international transfers.

We keep information for as long as needed for the purposes described here, including maintaining your account and saved work, meeting accounting and legal obligations, resolving disputes, and preventing abuse. Retention varies by the information and service involved. After deletion, limited records may remain where required for these purposes, and backup copies may persist until their normal replacement cycle.

We use access controls, encrypted connections, and other technical and organizational safeguards. No internet service or storage system can guarantee complete security.

You can update available account and profile settings and remove content where a deletion control is provided. You may contact us to request access, correction, export, or deletion of your personal information, including information obtained through Google sign-in or a public professional source. Include enough detail for us to locate the information, but do not send passwords or identity documents in your initial request.

Depending on your location and applicable law, you may also have rights to restrict or object to processing, withdraw consent, opt out of certain disclosures, appeal a request decision, or complain to a privacy regulator. We may need to verify your identity or authority before acting, and some requests may be subject to legal exceptions. We will not penalize you for exercising rights provided by law.

Skillenai is intended for adults and is not directed to children under 18. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.

We will update the date on this page when this policy changes. For material changes, we will provide additional notice where required, such as an in-product notice or email. Any new use requiring consent will be subject to that consent.