Zendesk
Jobs, news, and who works there
As of 2026-10-13, Skillenai has indexed 72 Zendesk job postings over the past 90 days (down 48% vs the prior 4 weeks). Zendesk appeared in 104 news articles in the same window.
Last updated · 90d ending 2026-10-13
Talent intelligence
Unlocks are shared across your organization for the rest of the billing period.Talent flows
Where Zendesk's people come from and where they go next: 24-month arrivals and departures, yearly net flow, top source and destination companies, and movement by role.
ex-Caliber scoreHow much weight does Zendesk carry on a resume in US tech? ex-Caliber combines alumni recognition, profile mentions, media coverage, education, and advertised pay to measure employer prestige in this market. Workplace quality and individual ability are separate questions. How the score works
See how much weight Zendesk carries on a resume in the US tech labor market, with a percentile score and a range showing its uncertainty.
Hiring at Zendesk
Weekly Zendesk job postings — last 90 days
Roles Zendesk is hiring for
| Name | Postings | Share |
|---|---|---|
| Software Engineer | 10 | 13.9% |
| Product Manager | 7 | 9.7% |
| ML Engineer | 5 | 6.9% |
| Machine Learning Engineer | 5 | 6.9% |
| AI Success Strategist | 4 | 5.6% |
| Platform Architect | 4 | 5.6% |
| AI Services Consultant | 3 | 4.2% |
| Solutions Architect | 3 | 4.2% |
| AI Sales Specialist | 2 | 2.8% |
| Data Analyst | 2 | 2.8% |
Skills in Zendesk job postings
| Name | Postings | Share |
|---|---|---|
| Python | 14 | 19.4% |
| forecasting | 9 | 12.5% |
| SQL | 8 | 11.1% |
| project management | 6 | 8.3% |
| AWS | 6 | 8.3% |
| automation | 5 | 6.9% |
| AI | 5 | 6.9% |
| Technical account management | 5 | 6.9% |
| machine learning | 5 | 6.9% |
| Generative AI | 5 | 6.9% |
| Snowflake | 5 | 6.9% |
| Adoption analytics | 4 | 5.6% |
| predictive health score | 4 | 5.6% |
| CRM | 4 | 5.6% |
| data modeling | 4 | 5.6% |
Where Zendesk is hiring
| Name | Postings | Share |
|---|---|---|
| Pune | 6 | 8.3% |
| Austin | 3 | 4.2% |
| Madison | 3 | 4.2% |
| Copenhagen | 2 | 2.8% |
| Melbourne | 2 | 2.8% |
| Mexico City | 2 | 2.8% |
| Lisbon | 1 | 1.4% |
| Manila | 1 | 1.4% |
| Paris | 1 | 1.4% |
Who works at Zendesk
From the career profiles Skillenai holds for current staff. Small groups are withheld.
Skills on staff profiles
- documentation15%
- estimation12%
- customer data migration12%
- kubernetes12%
- Zendesk API12%
- testing12%
- performance9%
- React9%
- QA9%
- data migration9%
- replication9%
- security9%
- Product lifecycle9%
- platform infrastructure9%
- allocation9%
- enterprise product9%
Share of observed positions at Zendesk that list the skill.
Degree level
- Bachelor4
- Master3
- Other Professional1
Field of study
- Painting and Drawing1
- Computer Engineering1
- Computer Science1
- Journalism Studies1
Schools
- University of Wisconsin-Madison3
- University of Pennsylvania - The Wharton School1
- Brigham Young University1
- University of Glasgow1
- University of Illinois Chicago1
- California Southern University1
- University of Southern California1
- William Whitaker1
Zendesk in the news
104 news articles and 604 blog posts mentioned Zendesk in the last 90 days.
News
- Best US and Canada Virtual Phone Number Providers for Small Businesses in 2026homebusinessmag.com · October 12, 2026
- Need to Know News - October 8th, 2026theaimarketers.ai · October 9, 2026
- MCP Gateway Tool Calls: Why Agents Slow Down | Jean Lafleur, Airbyte | TFiRtfir.io · October 8, 2026
- Zendesk plans per-resolution pricing that drops seats for customersweekcrm.com · October 8, 2026
- 9 Call Center Coaching Software Tools for Every Step of the Coaching Cycletechbullion.com · October 8, 2026
- How Airbyte Is Becoming the Sovereign Context Layer for Enterprise AI | Mario Moscatiello | TFiRtfir.io · October 5, 2026
Blogs
- The 8 Best Customer Service Automation Software in 2026hiverhq.com · October 8, 2026
- The 8 Best Customer Service Software for Small Businesses in 2026hiverhq.com · October 8, 2026
- Here Are the 5 Best Agentic Customer Service Software Platforms in 2026hiverhq.com · October 8, 2026
- We reviewed the 5 best AI customer service software in 2026hiverhq.com · October 8, 2026
- The 5 best customer service tracking software in 2026hiverhq.com · October 8, 2026
- Customer Self-Service Software: The 5 Best Platforms in 2026 Comparedhiverhq.com · October 8, 2026
How this was computed
Job counts are postings whose employer resolves to Zendesk over the 90 days ending 2026-10-13; mentions are news and blog documents that resolve to the same entity. Career-profile aggregates come from the Skillenai talent graph with the same suppression the talent-graph API applies.
- note
- Observed profiles counts the career profiles Skillenai holds at this company, not its employee count.
- source
- Skillenai jobs, news and blog indices; Skillenai career-profile corpus
- company_id
- 4b6a12c916fb2193
- data_as_of
- 2026-10-13
- window_days
- 90
- profiles_as_of
- 2026-09-24