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External Tag: customer service

Klarna’s AI Chatbot Replaces 700 Human Customer Service Agents

External Tags ai, ai chatbot, AI in customer service, ai-assistant, artificial-intelligence, chatbot, customer service, efficiency, impact, Klarna AI, News

DPD’s AI Chatbot Misadventure: Swearing, Poetry, and a Frustrated Customer

External Tags ai, ai chatbot, artificial-intelligence, chatbot, customer service, delivery, DPD, News, online chatbot

Meet Gemini: Google’s Answer to ChatGPT

External Tags ai, Applications, artificial-intelligence, chatgpt, conversational AI, customer service, google, virtual assistants

Serving Customers with Virtual Reality in the Metaverse

External Tags customer service, Exclusive, virtual reality

The Art of Conversation: Enhancing Chatbots with Advanced AI Prompts

External Tags ai, artificial-intelligence, chatbots, customer service, Exclusive

The Human Touch

External Tags ai, artificial-intelligence, business, customer service, marketing

Enhancing Customer Surveys Feedback Analysis with Large Language Models

External Tags Advanced, ai, blogathon, chatbots, customer service, customers, efficiency, generative-ai, Insights, language models, LLMs, machine-learning, Models, Natural Language, nlp, Sentiment Analysis

Shopify Employee Exposes AI-driven Layoffs and Customer Service Crisis

External Tags ai, AI taking jobs, artificial-intelligence, customer service, job, job security, layoff, News, shopify, twitter

AI Software in Call Centers Revolutionizes Customer Service

External Tags ai, artificial-intelligence, call-center, challenges, chatbot, chatbots, conversational AI, customer service, impact, News, technology