Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas aws.amazon.com Post date December 21, 2023 No Comments on Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas External Tags Amazon SageMaker, Amazon SageMaker Canvas, artificial-intelligence, Contact Center, generative-ai, Intermediate (200), Technical How-to
Boost agent productivity with Salesforce integration for Live Call Analytics aws.amazon.com Post date June 21, 2023 No Comments on Boost agent productivity with Salesforce integration for Live Call Analytics External Tags Advanced (300), artificial-intelligence, Business Productivity, Contact Center