AI Software in Call Centers Revolutionizes Customer Service feeds.feedburner.com Post date June 20, 2023 No Comments on AI Software in Call Centers Revolutionizes Customer Service External Tags ai, artificial-intelligence, call-center, challenges, chatbot, chatbots, conversational AI, customer service, impact, News, technology
Leveraging Operations Research for Call Center Efficiency medium.com Post date May 25, 2023 No Comments on Leveraging Operations Research for Call Center Efficiency External Tags analytics, call-center, data-science, optimization, prescriptive analytics